Software Engineering Manager (POS/Core API) (on-site) – Plano, TX

Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience!

Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line.

Our secret sauce? Our people! Every day, they’re cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry.

Want a seat at our table? Ziosk is looking for a Software Engineering Manager to lead development efforts across our payments and loyalty platforms integration team. In this role, you’ll guide a team of developers and collaborate with cross-functional partners to drive system integrations and establish scalable integration frameworks that support a growing ecosystem of POS and loyalty plugins. This role blends technical leadership, managing and developing software engineers, hands-on development, and agile project management. You’ll be instrumental in shaping how our integrations are designed, built, and delivered. The successful candidate will be self-motivated with attention to detail and the ability to establish and manage priorities in a fast paced, deadline-driven environment to meet commitments. Additionally, you’ll have a proven track record in a supervisory role attracting, developing, coaching, inspiring, and retaining software engineers.

The Main Course – Responsibilities

• Own the architecture, design, and implementation of scalable, Core API and C# services that power business-critical functionality.
• Lead development of a unified API interface layer, ensuring consistency, extensibility, and ease of integration across internal and third-party systems.
• Define and evolve core API patterns, versioning strategies, and governance to support long-term platform scalability.
• Adapt and extend the API framework to support evolving business requirements and unlock new capabilities.
• Guide integration efforts with external systems (e.g., POS, payment gateways, loyalty platforms), ensuring robust API contracts and minimal integration friction.
• Improve onboarding and developer experience by delivering comprehensive API documentation, integration playbooks, and usage guidelines.
• Proactively identify and resolve production issues related to API performance, stability, and downstream dependencies.
• Champion API-first development practices and establish engineering standards for reusable service interfaces and internal SDKs.
• Collaborate with Product, QA, and cross-functional teams to define API requirements, validate technical feasibility, and deliver scalable solutions.
• Lead Agile ceremonies (sprint planning, standups, retrospectives) and oversee backlog prioritization to align with API roadmap and business goals.
• Drive operational visibility through improved reporting and automation related to platform health, developer productivity, and integration metrics.

What You Bring To The Table – Qualifications

• 6+ years of professional experience in software development, including 2+ years in a technical leadership or project management capacity.
• Strong C# development background, with experience in .NET environments.
• Proven experience designing and building integrations with third-party APIs.
• Experience leading Agile/Scrum teams or managing sprint cycles.
• Familiarity with POS, payments, or loyalty platforms (highly preferred).
• Solid understanding of system architecture, RESTful API design, and integration best practices.
• Excellent communication skills and ability to collaborate across departments.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX.. No agencies or third-party recruiters, please.