Quality Assurance Engineer (on-site) – Plano, TX

Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience!

Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line.

Our secret sauce? Our people! Every day, they’re cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry.

Want a seat at our table? The Quality Assurance Engineer will be responsible for driving quality assurance/quality control activities in a software development and releases to the current production environment, focusing on testing customer facing applications on Ziosk devices which includes back end and FE applications.

The Main Course – Responsibilities

Design, develop, and execute test plans and test cases for Android firmware on mobile and embedded devices.

Conduct functional, regression, stability, performance, and stress testing on firmware builds.

Execute payment certification testing across a variety of payment gateways

Validate OTA (Over-the-Air) firmware updates and ensure backward/forward compatibility.

Collaborate with firmware developers to identify root causes and drive defect resolution.

Use Android debugging tools (ADB, logcat, fastboot) to capture logs and perform in-depth issue analysis.

Automate repetitive tests

Maintain test environments, including flashing firmware images, configuring test devices, and managing test labs.

Work closely with cross-functional teams (development, product, hardware) to meet release timelines and quality goals.

Document test results, file detailed bug reports in JIRA (or equivalent), and contribute to test reporting dashboards.

What You Bring to the Table – Qualifications

Bachelor’s degree in Computer Science, Electrical Engineering, or related field

2+ years of QA/test engineering experience with Android or embedded systems, including connectivity testing (Wi-Fi, Bluetooth, LTE, 5G, GPS)

Proficient in Android tools (ADB, fastboot, logcat), Linux/Unix command line, and debugging tools like Wireshark and JIRA

Skilled in scripting (Python, Bash) and familiar with automation frameworks (Robot Framework, Appium) and CI/CD pipelines

Strong understanding of Android architecture, firmware lifecycle, and version control systems (Git)

Excellent analytical and problem-solving skills

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.