Software Deployment Engineer (onsite) – Plano, TX

Welcome to Ziosk, where we empower restaurants focus on what matters most: the guest experience!

Have you ever used a tablet to pay at a restaurant? We created the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based products and AI solutions, all focused on helping them create the best guest experience possible to grow their bottom line.

Our secret sauce? Our people! They’re ordering up never-been-done solutions every single day and they’re the reason why we’re the leading pay-at-the-table provider and only growing from there.

Want a seat at our table?

We are looking for a detail-oriented and technically proficient Software Deployment Engineer to join our team. In this role, you will be responsible for planning, coordinating, and executing software deployments across various environments. You’ll work closely with development, QA, and customer-facing teams to ensure the smooth and reliable delivery of software releases with minimal disruption.

The Main Course – Responsibilities

• Plan, coordinate, and execute software deployments across development, testing, staging, and production environments.
• Develop and maintain deployment scripts, tools, and pipelines to automate and optimize the release process.
• Troubleshoot and resolve deployment issues in a timely manner in collaboration with engineering and support teams.
• Maintain comprehensive documentation for deployment processes, configurations, and recovery procedures.
• Collaborate with development teams to ensure deployment strategies align with software architecture and infrastructure needs.
• Ensure rollback and recovery mechanisms are in place for all releases.
• Enforce version control, release standards, and change management policies.
• Stay up to date on emerging tools, technologies, and best practices related to software delivery and automation.
• Willingness to work evenings and weekends as needed.

What You Bring to the Table – Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Effective verbal and written communication skills.
• 3+ years of experience in software release management, deployment engineering, or a related role.
• Solid understanding of the software development life cycle, Agile methodologies, and DevOps practices.
• Strong experience with Jira, including the ability to modify workflows and optimize processes.
• Excellent organizational skills and attention to detail, comfortable performing repetitive tasks
• Familiarity with Ziosk’s product line is a plus.

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.