About this role:

Wells Fargo is seeking a Senior Lead Business Execution Consultant to serve as a senior process owner and strategic execution lead within the National Branch Network’s Operations & Servicing Process Team. As a strategic business lead, you will own complex branch banking processes, drive risk and control excellence, and lead issue management and audit readiness activities.

In this role, you will:

• Own and manage end‑to‑end branch banking process improvements assigned

• Serve as a senior subject matter expert and strategic advisor to senior leaders and executives, supporting operational execution and proactively identifying emerging risks

• Lead issue management, including identification, escalation, root cause analysis, and remediation tracking

• Lead or actively participate in various projects and initiatives impacting branch banking.

• Play an active leadership role in RCSA execution, including risk identification, control design, and ongoing monitoring

• Manage audit requests, challenges, and inquiries, ensuring timely, high‑quality deliverables

• Assess business performance and operational results, translating complex data into actionable insights and prioritized workstreams

• Develop, review, and maintain procedures and standards, ensuring alignment to risk, control, and operational requirements

• Engage directly with branches through branch visits, process testing, and on‑site reviews to validate execution

• Represent operations and process ownership in senior leadership forums, influencing decision‑making across a complex, matrixed organization

• Partner across Branch Banking, Risk, Compliance, Technology, and Operations to improve process efficiency, strengthen controls, and ensure sustainable execution across the branch network

• Assume RAU ownership responsibilities as needed, providing leadership and support for ongoing business needs

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years banking, financial services, and or branch banking experience

• 5+ years project management, managing multiple complex initiatives and competing priorities

Desired Qualifications:

• Strong process ownership experience, issue resolution, and operational governance

• Strong analytical skills with an ability to understand data and reporting inputs to uncover potential process and/or control deficiencies.

• Experience in issue management, root cause analysis, and execution of remediation plans

• Leading RCSA activities with an active leadership role in risk identification and control design

• Risk and control expertise, including understanding of branch banking operational risk frameworks and compliance requirements

• Advanced procedural writing skills, with experience developing and maintaining policies and procedures

• Transformational thinker with the ability to identify opportunities for process simplification and innovation

• Knowledge and understanding of AI tools and capabilities, including effective use of Copilot to enhance productivity and insights

• Executive‑level communication and influence skills, with the ability to engage and present to senior leaders across a matrixed organization

• Advanced Microsoft Office experience to include Outlook, Excel, Word, PowerPoint, Teams, and SharePoint)

Job Expectations:

• This position offers a hybrid work schedule

• Availability to support business operations during Central and/or Eastern Time Zone hours

• Ability to travel up to 25% of time within market

• This position is not eligible for Visa sponsorship

• Relocation assistance is not available for this position

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Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.