About The Role: We are looking for a unique set of skills:

• A collaborative influential leader
  • Exhibits strong influence leadership, guiding teams and stakeholders without direct reporting authority
  • Strong experience in creating & cultivating partnerships with leaders from various lines of business, Vendors, Internal partners
  • Professionally challenges decisions by leveraging policy, data, and sound judgement
  • Keeps critical initiatives on track through proactive follow‑up and stakeholder accountability
    
• A strong engineering background
  • Data center operations / Site Manager background
  • Accountable for managing a small group of technology rooms (third party colocation edge sites) as part of an on call 24/7 rotation, in partnership with a team of senior infrastructure engineers
  • Accountable for supporting Infrastructure builds, expansion, and modernization projects including core and backbone network device installations, refreshes, and circuit migrations that support increased capacity and performance
    
• Someone who enjoys the creation and delivery of training materials and process documentation
  • Writing training and procedure documentation engineers will use daily
  • Updating our operating model playbooks
  • Leading our transformation to automation using AI
    

Required Qualifications

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ Data Center or Technology Hosting experience with Third Party Vendor Managed Colocation sites

Desired Qualifications

• Provide approvals and feedback on current processes, procedures, and standards to facilitate efficiency, consistency, and effectiveness of our products
• Partner regularly with Security, Properties, Network, and others to deliver on annual business Objectives & Key Results (OKR’s) for our hosting environments
• Collaborate to provide innovative engineering solutions to product leads, Kanban leads, and Scrum Masters to execute on product delivery
• Assist with establishing and maintaining Service Level Agreement (SLA), Standard Operating Procedures (SOP), and Data Center operation framework
• Lead and partner on automation and data tools initiatives to further streamline support tools such as Jira, Service Now, Confluence, Nlyte, and more
• Collaborate on metrics and reporting for global staff that quantify service level achievement, resource consumption, growth, related to RTB/CTB (Run the Bank & Change the Bank) activities, using Power BI
• General understanding of cloud technologies and experience in managing or migrating services to the cloud
• Familiarity with or interest in Power BI
• Microsoft Copilot, AI tools, or generative AI experience
• Microsoft 365 suite (Excel, PowerPoint, Word, Teams, SharePoint)

About Our Team Satellite Site Management (SSM):

• The DCHS Satellite Site Management Team (SSM) is part of the broader Data Center organization.
  We provide focused technology and operational support for a diverse portfolio of technology hosting environments (200sq ft - 25,000sq ft.) supporting the Small and Edge product model sites across the U.S.
  
  Key functions and services:
• Virtual and Local Site Management
• Asset and Capacity Management
• Access Management
• Risk Management & Mitigation
• Technology Portfolio Governance & Guidance
• Product Engineering, Automation & Reporting
• Change Management & Scheduling
• Event / Issue Management / Troubleshooting
• Relationship Management
• Vendor Management
• Site Builds & Site Exits
• Consulting

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.