About this role:

Wells Fargo is seeking a...

In this role, you will:

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
• Drive a common intake process, ensuring consistent and transparent engagement across product and infrastructure teams
• Lead quarterly planning and prioritization, aligning delivery goals with strategic business and technology outcomes
• Facilitate pod-level goal setting, alignment, and execution, ensuring delivery accountability and performance tracking
• Engage cross-functionally with CTO, Operations, and customer/LOB partners to support product delivery and infrastructure modernization
• Host and support office hours to promote customer adoption, engagement, and success
• Manage and evolve a customer-facing site for roadmaps, user guides, release planning, and communications
• Champion hybrid cloud transformation and automation of infrastructure provisioning, aligning with modernization initiatives
• Support customer onboarding and enablement through proactive engagement and feedback loops

Required Qualifications:

• 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proven experience in service delivery leadership, especially within infrastructure or hybrid cloud environments
• Strong understanding of modern infrastructure provisioning, automation frameworks, and cloud-native technologies
• Experience in product-aligned delivery models, including Agile, DevOps, and pod-based structures
• Demonstrated ability to manage customer engagement platforms, including roadmap communication and release planning
• Excellent stakeholder management and cross-functional collaboration skills
• Familiarity with enterprise planning cycles, prioritization frameworks, and intake governance
• Ability to translate technical strategy into customer-centric delivery outcomes
• Experience with infrastructure modernization initiatives, including hybrid cloud and automation

Job Expectations:

• Drive objectives and goals of the service delivery function to support product teams in core infrastructure services
• Ensure alignment between technical delivery and business priorities through structured planning and intake
• Maintain a high level of customer engagement and satisfaction through proactive support and transparent communication
• Drive continuous improvement in delivery practices, tooling, and automation
• Serve as a strategic partner to leadership, influencing direction and execution across infrastructure modernization efforts
• Represent the organization in cross-enterprise forums, driving alignment and shared outcomes

This role is not eligible for visa sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.