The Enterprise Application Services (EAS) team supports vendor and third-party enterprise applications and delivers sustainable, reliable services that enable campus partners to effectively carry out their missions through standardized, well-supported systems.

This position serves as a primary application support engineer for the Sunapsis International Student Admissions application, supporting the International Student and Scholars Organization (ISSO), while also contributing to the support of a portfolio of other EAS-maintained enterprise applications as assigned. The role is responsible for the administration, monitoring, maintenance, patching, upgrades, and operational support of assigned applications to ensure reliable, secure, and compliant service delivery.

In alignment with the EAS job family, this role works within ITIL-aligned Incident, Problem, and Change Management processes, participates in shared coverage and cross-training models, collaborates with peer engineers, vendors, and internal IT teams, and partners with application owners and departmental stakeholders to support business-critical systems across the institution.

Bachelor’s degree and two (2) years of related experience or an equivalent combination of relevant education and experience may be considered.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Expected areas of expertise and responsibility include the following:

Remote Work Eligibility Statement
100% Remote Work Available for Texas Residents

H1B sponsorship not available for this position.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.