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Patient Care Coordinator

University of Texas at Dallas

Operations

USD 40k-42k / month

Posted on Mar 11, 2026

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Posting Number	S06912P
Position Title	Patient Care Coordinator
Functional Title
Department	Callier Ctr Communication
Salary Range	$40,000 - $42,000, DOQ
Pay Basis	Monthly
Position Status	Regular full-time
Location	Dallas
Position End Date (if temporary)
Posting Open Date	03/09/2026
Posting Close Date
Open Until Filled	Yes
Desired Start Date	04/01/2026
Job Summary	Looking for a rewarding career opportunity with great benefits? Look no further! Join our team! Responsible for providing front office support services necessary for business functions in the medical facility.
Minimum Education and Experience	Two years of college and three to five years related experience; competent computer skills; or an equivalent combination of relevant education and experience.
Preferred Education and Experience	Preferred Qualifications Bilingual-Fluent in Spanish and English. Knowledge, Skills, and Abilities (KSA) Strong patient relations skills Strong personal computer literacy, including working knowledge of Microsoft Office (Excel and Word) Ability to work accurately with data, including integrity checks, summation, and effective communication to internal and external constituents Strong organizational skills; ability to manage multiple activities simultaneously and prioritize effectively Self-starter with the ability to work independently Demonstrates a high degree of accuracy and readability in all work and team projects Protects patient health information (PHI) in accordance with HIPAA standards
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Essential Duties and Responsibilities Provide coverage at the check‑in/check‑out window. Answer incoming phone calls and respond to patient inquiries. Manage patient check‑in and check‑out processes. Collect and post patient co‑pays and other payments. Schedule patient appointments in the medical billing system and maintain each clinician’s appointment calendar. Obtain and update patient demographic and insurance information in the scheduling software. Contact patients prior to appointments to obtain required referrals. Coordinate patient referrals as needed. Verify insurance authorizations before scheduled appointments. Create patient charts for upcoming appointments. Contact families when additional patient information or documents are required before appointments. File patient charts and paperwork with Callier front desk staff for upcoming visits. Serve as a liaison between clinicians and patients/families. Create and adjust clinician schedule templates as needed. Balance patient collections daily. Assist with financial screening for patients requesting gift funding. Serve as backup to the Patient Account Specialist and Medical Schedulers. Perform other duties as assigned.
Physical Demands and Working Conditions
Physical Activities
Working Conditions
Additional Information	Ideal candidate should have the ability to build strong interpersonal relationships with a willingness to help others, enjoy interactions with a variety of people, be patient and understanding. Work Notice: Work will be performed on-site and in person at the Callier Center in Dallas — 1966 Inwood Rd, Dallas, TX 75235. What We Can Offer UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes: Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options – including *100% paid* employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Long and short-term disability TRS Retirement Plan Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary	Work will be performed on-site and in person at the Callier Center in Dallas — 1966 Inwood Rd, Dallas, TX 75235.
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator*.

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