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Medical Scheduler - Richardson

University of Texas at Dallas

USD 40k-40k / month

Posted on Feb 20, 2026

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Posting Number	S06887P
Position Title	Medical Scheduler - Richardson
Functional Title
Department	Callier Ctr Communication
Salary Range	$40,000, DOQ
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	02/19/2026
Posting Close Date
Open Until Filled	Yes
Desired Start Date	03/01/2026
Job Summary	Ready to elevate your career?! APPLY TODAY! Located at the UT Dallas Callier Center in Richardson, The Medical Scheduler position requires expertise in all aspects of medical insurance guidelines and patient appointment scheduling. The position completes the appointment process and related tasks for new and established patients. This position provides the first point of contact with the patient and must demonstrate a friendly demeanor and excellent patient relations.
Minimum Education and Experience	High school diploma or GED; at least 1 year but less than 3 years of experience in high volume medical scheduling; at least 1 year but less than 3 years of medical office experience; knowledge of medical terminology and medical insurance guidelines.
Preferred Education and Experience	Preferred Qualifications Bilingual in Spanish preferred but not required Two or more years of experience with high-volume patient scheduling in an ENT and/or Audiology practice preferred Familiarity and experience with practice management and medical software programs/scheduling Knowledge, Skills, and Abilities (KSA) Strong patient relations skills Strong personal computer literacy, including working knowledge of Microsoft Office (Excel and Word) Ability to work accurately with data, including integrity checks, summation, and effective communication to internal and external constituents Strong organizational skills; ability to manage multiple activities simultaneously and prioritize effectively Self-starter with the ability to work independently Demonstrates a high degree of accuracy and readability in all work and team projects Protects patient health information (PHI) in accordance with HIPAA standards
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Essential Duties and Responsibilities Primary responsibility will be scheduling patient appointments High volume scheduling for patient appointments in a medical practice Knowledge of insurance guidelines for commercial, Medicare, and Medicaid payers Knowledge of prior authorization and PCP referral process Experience with patient financials; past due balances; copay and deductible amounts, and insurance pending balances Research all scheduled appointments for accurate demographic and insurance information as well as accurate authorization information Acts as liaison between the patient, clinicians, and business office staff Provide support to front office staff to support the patient registration/patient check-out process Provide clerical support as needed Other duties as assigned
Physical Demands and Working Conditions
Physical Activities
Working Conditions
Additional Information	Work Notice: Work will be performed on-site and in person at the Callier Center in Richardson — 2895 Facilities Way, Richardson, TX 75080. What We Can Offer UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes: Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options – including *100% paid* employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Long and short-term disability TRS Retirement Plan Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator*.

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