Bachelor’s degree in a related discipline and three years of administrative experience, experience related to the project area or any equivalent combination of education and experience.

• Experience in managing an office setting.
• Strong customer service skills.
• Strong oral, written, and interpersonal communication skills.
• Proactive and detail-oriented with strong organizational skills.
• Ability to multi-task, problem-solve, and prioritize effectively.
• Proficiency in Microsoft Office applications.
• Experience in information and records administration.
• Experience in higher education.
• Passion for student development and community engagement.

• Greet and provide outstanding customer service at the front desk during business hours (Monday-Friday, 8 am-5 pm; with a one-hour lunch break).
• Maintain office communications, meeting minutes, and schedules, including shared Outlook office calendars.
• Respond to inquiries via shared office email inboxes. Create and manage targeted communications to support department initiatives.
• Answer phones, greet guests, and direct in-person inquiries to the appropriate individuals.
• Manage office supplies, assets, inventory, cleanliness, and assist with troubleshooting office equipment.
• Assist in the coordination logistics for meetings/events such as booking reservations, catering, communicating to vendors, and hiring.
• Utilize various software tools to develop and execute tasks such as survey creation, review, and preparation.
• Perform other duties and special projects as assigned to support the mission and operations of the Student Transition Programs department.

• Supports project timelines and logistics for items such as room reservations, catering, vendor communication, and student hiring paperwork.
• Utilize software tools (e.g., Qualtrics, Microsoft Forms, Canva) to support departmental projects such as surveys, registration forms, and data review.
• Support the planning and execution of major STP events, including orientation, Comet Camp, Family Day, and year-round transition programs.

• May assist with onboarding or providing task supervision for student workers supporting front desk or other department initiatives.
• Oversee the Commuter Student Programs, including recruitment, training, communication, and engagement opportunities for Road Warriors.
• Track commuter engagement and identify opportunities to enhance the commuter student experience.

• Assist with the management of digital communications and engagement with content and support user training and onboarding.
• Contribute updates and relevant information to the digital engagement communications and platforms.

• Days/M-F: 8am-5pm/Nights and weekends as needed. Work outside of the normal business hours may be required.
• Work in a dynamic office environment, with frequent interaction with students, staff, and external partners.
• General office conditions may include standing or sitting for long periods of time and moving or lifting objects if able.
• Employees if able can obtain a valid Texas driver’s license and maintain an acceptable driving record during employment to drive a UT Dallas-owned vehicle or golf car.

• Competitive Salary
• Tuition Benefits
• BCBS PPO Medical Insurance Options
• AD&D Insurance
• Dental & Vision Plan Options
• Long and short-term disability
• TRS Retirement Plan
• Fertility Benefits
• Paid time off
• Remote Work Options – approved by department