Are you interested in applying your experience and skills to help students achieve their educational goals? Are you looking for a rewarding and challenging opportunity in higher education that provides a hybrid work schedule and a comprehensive benefits package including employee tuition benefits?

The Office of Financial Aid is seeking a professional with experience in student aid or other higher education student and customer support to fill our Student Financial Aid Officer IV position. Apply now to join our team!

The Student Financial Aid Officer IV will supervise the Financial Aid Customer Service Team, consisting of Student Financial Aid Officers and student workers who serve as the first point of contact for students and families in the Office of Financial Aid. The position will focus on providing excellent customer service in conjunction with the Financial Aid Counseling Team, and will also be responsible for performing a variety of duties associated with the coordination, awarding, and disbursement of federal, state, and institutional financial aid programs.

Bachelor’s degree and four years previous Financial Aid or Higher Education experience or an equivalent combination of education and experience. Excellent organizational skills; proficient in MS Office products with ability to learn other software programs; detail oriented, accurate.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

The successful candidate must be eligible to award Title IV student aid.

Required knowledge, skills, and abilities:

Remote Work Notice
Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.


About UT Dallas
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University’s students and mission. We offer a comprehensive benefits package, including:

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.