Bachelor’s degree. Two years previous Financial Aid or related experience. An equivalent combination of relevant education and experience may be considered. Excellent organizational skills; proficient in MS Office products and ability to learn other software programs; detail oriented, accurate with ability to prioritize information in a timely manner; strong communication skills; written, oral, active listening and interpersonal skills; work effectively in team situations; proactive in identifying potential issues; demonstrate computational ability; ability to investigate, analyze and interpret data or information for accuracy and completeness in order to make informed decisions; ability to work on several tasks at one time; ability to make quality decisions based on available information; ability to respond effectively in a variety of situations; ability to improve performance by doing new things; ability to plan, coordinate, schedule, direct and monitor tasks, activities and assignments to effectively complete a project; knowledge of different work styles and personality types; understanding of conflict resolution techniques and demonstrated ability to confront employees in a positive manner; understand cross-cultural communication needs and respond accordingly; understanding of UTD’s strategic plan and goals and ability to communicate them in a motivational way to staff. Must be eligible to administer Title IV aid.

• Provide information to current and prospective students regarding financial aid program requirements and procedures.
• Serve as the primary point of contact for current and prospective students within a specific caseload.
• Facilitate the application for financial aid process by assisting students with completing appropriate and required forms; by advising them of their rights and responsibilities concerning financial aid; and, by providing them with the status of their applications.
• Counsel and advise students about financial aid eligibility, aid programs, and costs.
• Assist students with estimating educational expenses in order to calculate needs for the aid year and to prepare a financial plan.
• Counsel students on federal, state, and private education loan requirements such as entrance and exit counseling, repayment options, and overall debt management.
• Participate in the review of student financial aid eligibility, verification, student academic progress, and unusual circumstances pertaining to financial aid.
• Ensure compliance with all financial aid policies, procedures, and regulations in the review of financial aid applications; exercise sound judgment when interpreting federal and state regulations for specific student situations.
• Maintain competency and professional growth through self-directed professional reading, attending professional development courses, and attending trainings as required.
• Serve as point of contact for other UT Dallas departments (Admissions, Bursar, Advising, Military and Veteran Center) regarding financial aid questions and concerns.
• Conduct internal and external financial aid presentations at open houses, orientations, financial aid workshops, etc., occasionally requiring weekend or evening work hours.
• Demonstrate integrity and ethical behavior in working with confidential information and maintain a high level of confidentiality.

• Requires the ability to sit for extended periods of time frequently throughout the workday
• Requires the ability to perform frequent to constant repetitive keyboarding activities while utilizing dual monitors to complete work tasks

• Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
• Life, AD&D, and disability insurance plans
• Flexible Spending Accounts
• Paid time off and holidays
• Retirement plans
• Employee tuition assistance
• Professional development and training opportunities
• Employee wellness and employee assistance programs
• Employee resource groups
• and much more!