Process Coordinator

Location: Plano, TX (Hybrid)
Job Type: Contract
Pay Rate: $27/hour

About the Opportunity

Our client is seeking a highly organized and detail-oriented Process Coordinator to support day-to-day operational processes within a dynamic fleet management environment. This role is ideal for someone with strong coordination, documentation, and analytical skills who enjoys working across multiple teams to drive operational excellence and process efficiency.

Key Responsibilities

• Coordinate and support fleet-related business operations and processes.
• Manage vehicle ordering, delivery, and related logistics activities.
• Track telematics equipment installations and maintain inventory records.
• Assist with vehicle claims administration and process support.
• Oversee vehicle licensing, registration renewals, title management, and registration tracking.
• Support vehicle remarketing and disposition activities.
• Respond to stakeholder inquiries and provide timely operational support.
• Collect, analyze, and report operational data to support business decisions.
• Develop, update, and maintain Standard Operating Procedures (SOPs) and process documentation.
• Facilitate meetings, document action items, and follow up on deliverables.

Required Qualifications

• 3+ years of experience in process coordination, operations support, project coordination, or a related field.
• Strong experience creating and maintaining process documentation, SOPs, and workflow guides.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience facilitating meetings and coordinating with cross-functional teams.
• Excellent organizational, communication, and problem-solving skills.
• Associate degree, Technical degree, or equivalent combination of education and experience.

Preferred Qualifications

• Exposure to fleet management operations.
• Experience working with call center teams or customer support organizations.
• Experience gathering data, creating reports, and supporting operational analytics.

Top Skills

• Process & Operations Coordination
• Advanced Microsoft Excel
• SOP Development & Documentation
• Meeting Facilitation
• Data Analysis & Reporting

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.

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