Content Operations Consultant
Operations
Remote
Description:
You will be responsible for:
· DAM process design: Define and document end-to-end processes for content intake, review, approval, publishing, reuse, archival and retirement.
· Content operations: Coordinate day-to-day DAM activities and ensure assets, components, source files and related content are managed according to established procedures.
· Metadata management: Maintain metadata quality through validation, enrichment, standardization and remediation to support accurate content classification.
· Taxonomy and tagging: Apply and maintain taxonomy, tagging standards and controlled vocabularies to improve content organization, search and discoverability.
· Content quality and compliance: Perform quality checks to ensure content and metadata meet defined operational, governance and lifecycle requirements.
· Migration readiness: Support content inventories, data clean-up, issue tracking, remediation and quality validation for content migration initiatives.
· DAM librarian services: Manage asset ingestion, organization, retrieval, lifecycle status and content hygiene while conducting periodic library health checks.
· User enablement: Develop SOPs, operating guides, checklists and knowledge materials, and provide ongoing guidance to DAM users and stakeholders.
· Continuous improvement: Identify opportunities to simplify processes, improve governance and introduce automation that enhances the efficiency and scalability of DAM operations.
Desired Profile (Key Skills)
· DAM and content operations experience: Proven experience with Veeva Vault PromoMats, Veeva Vault MedComms and/or Aprimo, complemented by strong expertise in content operations and end-to-end content lifecycle management.
· Metadata and taxonomy expertise: Strong understanding of metadata models, field structures, validation rules, controlled vocabularies, tagging standards and content-classification principles.
· Content lifecycle, quality and migration: Experience across content intake, review, approval, publishing, reuse, archival and retirement, including content inventories, data clean-up, remediation, quality control and migration-readiness activities.
· Process design and problem-solving: Ability to assess content and metadata issues, identify root causes, recommend practical improvements and translate operational requirements into clear processes, SOPs, checklists and user guidance.
· Stakeholder collaboration and delivery: Strong communication and coordination skills across business, operations, technology and external partner teams, with the ability to work independently, manage multiple priorities and deliver accurate outcomes in a fast-paced environment.
· Regulated-industry awareness: Experience working in pharmaceutical, healthcare or another regulated content environment is preferred.
Nice to have: (Additional desired qualities)
· Platform and automation exposure: Certification or hands-on exposure to leading DAM platforms such as Veeva Vault PromoMats, MedComms, Aprimo, etc.
Please send resumes to mxavier@judge.com.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.