Epic Cheers Campaigns Consultant
Remote
Primary Responsibilities:
• Provide subject matter expertise in Epic Cheers Campaigns and CRM, including system design, build, testing, and implementation.
• Collaborate with leadership and end users to design and configure solutions, providing technical and clinical consultation, including workflow analysis and application configuration to support enhancements and issue resolution.
• Lead multiple small to medium-scale Epic upgrade initiatives and workflow enhancements through all project phases.
• Lead design and validation sessions, ensuring thorough documentation, follow-up, and issue escalation.
• Maintain system documentation, including design specifications and build records.
• Analyze workflows, data collection, reporting needs, and technical issues to support solution development.
• Collaborate with training teams to develop and maintain application-specific training materials.
• Translate business requirements into functional specifications; manage system updates, enhancements, and release testing.
• Ensure compliance with organizational standards for system configuration and change control.
• Build and maintain strong relationships with end users, stakeholders, and business partners.
• Facilitate communication across teams from requirements gathering through implementation.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.