• Intelligence Triage & Intake:

• Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)
• Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisions
• Process external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leads
• Conduct exposure and account matching across all Client's product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)
• Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and Client's customer accounts
• Determine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordingly
• Route accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queues
• Process employee/contractor referrals with appropriate sensitivity handling and restricted queue routing
• Support post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal dissemination
• Maintain accurate records across all intake trackers and assignment logs
• 314b Request Processing:
• Receive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responses
• Conduct open source and internal database checks on subjects related to 314b requests
• Maintain accurate records and reporting on all 314b request activity, turnaround times, and outcomes
• SAR Supporting Documentation Fulfillment:
• Monitor and act upon SAR supporting documentation requests from law enforcement
• Track and document each request and follow up with law enforcement for any additional inquiries
• Interact with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policies
• Escalate complex or sensitive matters to the appropriate internal teams as needed

• 2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company
• Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
• Experience processing 314b requests and/or fulfilling law enforcement documentation requests
• Knowledge of BSA/AML regulations, risks, and typologies
• Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources
• Proficiency with open-source intelligence (OSINT) research and collections techniques
• A strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing priorities
• Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals
• Strong verbal and written communication skills
• Comfort working within structured workflows and documenting decisions with clear rationale

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