Digital Scrum Master
Product · Contractor
Remote
USD 60-80 / hour
Posted on Sep 25, 2026
Title: Digital Scrum Master
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
Location: Remote (PST Hours)
Rate: 60-80/hr
Industry: Healthcare
Contact: Brian Merin; bmerin@judge.com; 215-913-8857
Position Summary
The Digital Scrum Master is responsible for leading Agile delivery practices across Digital teams supporting customer-facing digital products, mobile applications, patient engagement platforms, scheduling solutions, digital forms, telehealth capabilities, and related digital initiatives. Strong and very assertive person
The Scrum Master partners closely with Product Managers, Product Owners, Digital Business leaders, Engineering teams, UX/UI designers, Analytics teams, and enterprise stakeholders to remove impediments, improve team performance, manage dependencies, and drive predictable delivery outcomes.
Agile Delivery Leadership
• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-Ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Coach teams on Agile values, Scrum principles, and continuous improvement practices.
• Ensure Agile processes are consistently followed and continuously optimized.
• Foster a culture of accountability, transparency, collaboration, and ownership.
Delivery & Execution
• Support planning and execution of digital product roadmaps and strategic initiatives.
• Track sprint commitments, delivery progress, risks, issues, and dependencies.
• Partner with Product Managers and Product Owners to maintain healthy product backlogs.
• Ensure user stories are properly defined, estimated, prioritized, and ready for development.
• Facilitate release planning and roadmap execution.
PI Planning & SAFe Support
• Support Program Increment (PI) Planning preparation and execution.
• Coordinate cross-team dependencies and identify risks impacting delivery.
• Participate in Scrum of Scrums, ART-level planning, and enterprise Agile events.
• Assist teams in defining objectives, commitments, and measurable outcomes.
Team Enablement & Coaching
• Coach Product Owners, team members, and stakeholders on Agile best practices.
• Promote self-organization and high-performing team behaviors.
• Help teams improve predictability, velocity, quality, and flow metrics.
• Drive retrospectives and improvement initiatives to enhance team effectiveness.
Stakeholder Management
• Communicate delivery progress, risks, and key decisions to leadership and stakeholders.
• Facilitate collaboration across Digital, IT, Operations, Clinical, Revenue Cycle, Analytics, Cybersecurity, and Infrastructure teams.
• Support executive reporting and operational governance activities.
Metrics & Continuous Improvement
• Utilize Jira dashboards and Agile metrics to monitor team performance.
• Analyze sprint metrics, throughput, burn-downs, flow efficiency, and delivery trends.
• Develop improvement plans to enhance team maturity and delivery predictability.
• Promote data-driven decision-making across teams.
Required Qualifications
• Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or related field.
• 5+ years of Scrum Master, Agile Project Manager, or Agile Delivery Lead experience.
• 3+ years supporting Digital, Web, Mobile, Patient Experience, Consumer Engagement, or Healthcare Technology initiatives.
• Experience facilitating Agile teams in fast-paced environments.
• Strong understanding of Scrum, Kanban, Agile principles, and SDLC practices.
• Experience using Jira, Confluence, Azure DevOps, or similar Agile tools.
• Excellent facilitation, communication, and stakeholder management skills.
Preferred Qualifications
• Certified Scrum Master (CSM), PSM, SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM).
• Experience supporting healthcare digital products and consumer-facing applications.
• Experience with PI Planning and SAFe Agile frameworks.
• Knowledge of UX/UI, digital product development, analytics, and customer experience design.
• Experience leading multiple Agile teams simultaneously.
Success Metrics
• Sprint predictability and commitment attainment.
• Reduction in delivery impediments and dependencies.
• Improved team Agile maturity.
• Increased stakeholder satisfaction.
• Successful PI Planning participation and execution.
• On-time delivery of digital initiatives and product enhancements.
• Consistent adoption of Agile practices and Jira governance standards.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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