Title : Sr Manager Infrastructure & Cyber Security Eng

Location: Summerville, SC Remote

Full-time role.

POSITION SUMMARY: The Senior Manager, Infrastructure & Cyber Security Engineering reports to the Vice President, IT Strategy, Management, Governance, and Infrastructure and provides strategic and operational leadership for Company’s enterprise infrastructure services, and leads the Cyber Security domain. The role owns the multi-year infrastructure roadmap and the architecture, reliability, security, scalability, and cost effectiveness of cloud and traditional platforms, identity and access services, managed file transfer, Microsoft 365, networking, desktop engineering, cyber security and Help Desk services. The Senior Manager translates business strategy and risk priorities into funded programs, service standards, and measurable outcomes; governs critical vendors and architectural decisions; and partners with IT Leadership and business leaders to enable growth, resilience, compliance, and a consistent employee technology experience.

DIRECT/TOTAL REPORTS: 5+

TRAVEL REQUIREMENTS: onsite, as needed

To perform the job successfully, the employee must be able to perform each essential duty of the job in a satisfactory manner, with or without a reasonable accommodation. The essential duties of the job include the Responsibilities, Competencies, Experience, Proficiencies, Physical Demands, and Desired Leadership Behaviors outlined below.

EXPERIENCE / COMPETENCIES / PROFICIENCIES – Satisfactorily achieving and/or meeting the following Experience, Competencies, and Proficiencies are essential duties of the job:

• Experience and/or Education: Bachelor’s degree in a related field, or equivalent industry experience, is required. 10+ years of progressive enterprise infrastructure, cloud, architecture, or operations experience, including 7+ years of people and organizational leadership.

• Demonstrated success advising executives and leading enterprise infrastructure portfolios, transformation programs, budgets, vendors, and geographically distributed teams.

• Language Ability: Able to read and understand English at a highly technical and proficient level. Follows instructions, verbal and written, and communicates effectively with supervisor, fellow employees, and sales force. Can communicate professionally, both orally and in writing, with third-party website owners and with the company’s customers.

• Computer and Technical Skills: Able to use the equipment (company-provided laptop computer) and software required to accomplish the responsibilities of the position.

• Significant experience governing hybrid infrastructure, including Azure, AWS, Microsoft 365, identity, networking, observability, automation, ITSM, backup/recovery, and managed services.

• Experience leading distributed teams and service partners through organizational change, major incidents, and multi-year modernization programs.

• Hands-on working experience in architecting, building, and operating cloud platforms is preferred.

• Comfortable in presenting to both business and technical executives, exceptional communication skills

• Demonstrated senior leadership in building high-performing multidisciplinary teams, setting strategy, navigating ambiguity, managing enterprise risk, and delivering measurable business and service outcomes.

• Excellent business, financial, data, and operational acumen, with the judgment and interpersonal skills to balance speed, cost, resilience, security, and compliance.

• Influencing and emotional intelligence: For example, by asserting ideas and persuading others to gain support across an organization or to adopt new behaviors.

• Creative and critical thinking, and outstanding analytical and problem-solving abilities

• Ability to deliver by working with business domain teams as well as with technical staff.

• Strong talent management skills including talent development, coaching, mentoring, and team motivation.

• Adaptability and ability to manage rapid change in business needs, processes, or technologies.

PHYSICAL DEMANDS – Being able to meet the Physical Demands of the job is an essential duty of the job.

• Employees at Company Research perform the Responsibilities of their jobs in various manufacturing, warehousing, and administrative areas. The various departments at Company Research include Production, Operations, Quality, Accounting/Finance, Medical Affairs, Administration, Information Technology, Maintenance, Engineering, Customer Service, and Sales.

• Must be able to work in a stationary position as well as move about unassisted. Must be able to hear and converse with supervisors and other employees. Must be able to read and digest large volumes of material, both printed and on-line. Must be able to work in a moderate noise level environment.

• Employees are expected to meet the Physical Demands of their job, which is an essential duty of this job. If requested and deemed necessary, Company Research will provide a reasonable accommodation to a disabled employee to meet the Physical Demands of the job.

DESIRED LEADERSHIP BEHAVIORS – Meeting the following Desired Leadership Behaviors are essential duties of the job:

• Drives Innovation and Change – Creates new and novel ideas and processes and translate those into clear and actionable strategy, specific objectives, and action plans. Generates alternatives and assess benefits and risks. Allocates resources and makes critical choices to execute strategy.

• Takes accountability and drive performance – Consistently delivers on commitments. Demonstrates ownership of results within and beyond one’s responsibility. Sets clear and high expectations and holds self and others accountable for decisions and results.

• Builds teamwork and engage others – Creates a unified and seamless team, and fosters energy, excitement, and personal investment in others. Encourages information sharing and collaboration. Removes barriers and eliminate non-value-added work.

• Communicates directly – Shares opinions, thoughts, and facts openly with clarity, transparency, honesty, and balance. Seeks multiple perspectives and listens openly to other points of view. Enables and demonstrates the courage to speak up on issues and risks as well as good news.

• Develops self and others – Continuously builds a high-performing diverse team to achieve objectives. Develops self and others to improve performance in current role and to prepare for future roles. Provides frequent feedback and coaching to others to improve performance. Recognizes and celebrates success.

• Sets the example – Demonstrates principled leadership and sound business ethics; promotes the Company’s Mission and Values and demonstrates consistency among principles, values, and behaviors. Promotes resilience and perseverance. Creates an environment that promotes balance between professional and personal life.

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