Systems Analyst

Contract role

**This position is Contract to Hire and OPEN TO REMOTE**

PRIMARY PURPOSE: As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within the realm of digital communication. Your expertise will be essential in designing, implementing, and maintaining efficient and effective digital communication solutions that enhance the organization's communication strategies and overall performance.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives.
Translate business requirements into technical specifications and solutions, ensuring alignment with the organization's strategic goals.
Design innovative and scalable digital communication solutions that integrate seamlessly with existing technology infrastructure.
Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams.
Collaborate with developers to oversee the development and deployment of digital communication solutions.
Ensure technical solutions align with design, security, and performance requirements.
Develop custom features and functionalities as needed to meet specific communication goals.
Analyze user engagement, conversion rates, and other relevant metrics to identify trends, patterns, and areas for optimization.
Conduct thorough testing, troubleshoot issues, and work collaboratively with development teams to resolve defects.
Stay up to date with emerging technologies, trends, and best practices in the digital communication space.
Foster strong relationships with key stakeholders, ensuring clear communication and understanding of technical concepts.

MANAGER NOTES

• Microsoft Entra ID (formerly Azure Active Directory)

• Hybrid Identity (Active Directory + Entra ID)

• Microsoft Entra Connect / Azure AD Connect

• Single Sign-On (SSO)

• Multi-Factor Authentication (MFA)

• Conditional Access Policies

• Passwordless Authentication (Windows Hello for Business, FIDO2, Microsoft Authenticator)

• Self-Service Password Reset (SSPR)

• Access Reviews

• Privileged Identity Management (PIM)

• Microsoft Graph API

• PowerShell Automation

• Microsoft/Office 365 Administration

• Enterprise Application Integration

• App Registrations

• Service Principals

• Managed Identities

• Authentication Protocols:

• SAML 2.0

• OAuth 2.0

• OpenID Connect (OIDC)

• Kerberos

• LDAP

• External Identities (B2B/B2C)

• Exchange Online

• Microsoft Intune

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