Senior Account Manager – Industrial Sales

Position Details

The Account Manager develops and manages sales activities with prospective and existing customer accounts within a specialized industrial market. Responsible for the sale of fluid handling and flow control equipment, including pumps, valves, electric motors, actuators, and related products. Develops long-term relationships with key customer accounts and serves as the voice of the customer within the organization.

Principal Responsibilities

• Serve as the primary point of contact for customer representatives, including buyers, engineers, and other professional and technical personnel, to communicate the value and performance of products and services.
• Review requests for quotation (RFQs), specifications, drawings, plans, and other customer documentation to prepare proposals and quotations.
• Coordinate project management activities for major contracts, including contract review, communication of requirements, progress tracking, and document submissions.
• Investigate and resolve customer issues, including delivery-related concerns.
• Provide customer reports in a timely and organized manner.
• Collaborate with operations, quality, supply chain, engineering, and other internal departments to resolve customer-related issues.
• Coordinate and process milestone payments.
• Organize and manage customer program and project review meetings.
• Represent the organization at industry conferences, meetings, and trade shows.
• Assist finance teams with pricing, compliance requirements, and collection-related matters.

Candidate Requirements

Knowledge, Skills, and Abilities

• Strong written communication, planning, and organizational skills.
• Ability to communicate effectively with both internal and external stakeholders.
• Team-oriented with strong interpersonal, collaboration, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced and changing environment.
• Highly organized and capable of working effectively under pressure.
• Ability to meet any applicable regulatory, compliance, or security requirements associated with the position.

Education and Experience

• Bachelor's degree, preferably in Engineering, Business, or a related field, plus five years of relevant experience; or an equivalent combination of education and experience.
• Experience within industrial manufacturing, engineered products, marine, transportation, energy, or related industries is preferred.
• Knowledge of fluid systems, pumps, valves, and related mechanical equipment is preferred.

Equal Employment Opportunity

The organization is committed to providing equal employment opportunities and maintaining a workplace free from discrimination and harassment. Employment decisions are made without regard to legally protected characteristics.

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