Salesforce Analyst

Addison, TX or Jacksonville, FL

Fulltime

Must Have Technical/Functional Skills

• A Salesforce Analyst acts as the bridge between business stakeholders and IT, optimizing Salesforce CRM functionality to meet business goals. They gather requirements, create documentation, configure solutions, and maintain data quality. Key responsibilities include creating reports, enhancing user experience, and supporting system adoption

Core Responsibilities

• Requirement Gathering & Documentation: Elicit, analyze, and document business requirements, turning them into technical specs and user stories.

• System Configuration & Optimization: Configure Salesforce (reports, dashboards, workflows, fields, page layouts) to improve efficiency.

• Stakeholder Communication: Act as the liaison between business users and IT teams, managing expectations and priorities.

• Testing & Training: Perform User Acceptance Testing (UAT) and conduct training for end-users to ensure high adoption rates.

• Data Analysis & Maintenance: Ensure data integrity within the Salesforce platform and provide insights to leadership.

Roles & Responsibilities

• Salesforce Proficiency: Deep knowledge of Salesforce configuration, standard objects, reports, and dashboards.

• Analytical Skills: Ability to analyze business processes and identify areas for improvement.

• Communication Skills: Strong verbal and written skills for technical documentation and stakeholder management.

• Project Management: Experience working in Agile or Waterfall methodologies.

• Certifications: Often, a Salesforce Administrator certification is required, and a Salesforce Business Analyst certification is preferred.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively “Judge”) to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.