Job Title: Software Engineering Manager

Location: Irving, TX (Office Based – Full Time – 100% Onsite, 5 days per week)

Job Duties

• Serve as Business Operations Manager for the CXP team.

• Lead business users and development teams in gathering requirements and design details for the product catalog.

• Document requirements and designs, including conversion details.

• Act as a technical business analyst by translating business requirements into data mapping specifications.

• Communicate with internal teams and clients to deliver functional requirements such as screen and interface designs.

• Collaborate with architects, engineers, development managers, product managers, testers, and other stakeholders to ensure product requirements are clearly understood.

• Assess end‑to‑end impacts of initiatives and identify effects on cross‑functional teams/applications.

• Support production issue resolution and analyze user operations to identify opportunities for process improvements.

Must Have Skills

• Excellent oral, written, and documentation skills, including experience with executive presentations.

• Strong analysis and design skills for products and services involving front‑end and back‑end integration.

• Knowledge of DB2 and relational database design.

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.

• Minimum of four years of relevant work experience.

Desired Skills

• Strong organizational skills with the ability to manage multiple, often conflicting priorities to successful completion.

• Experience making independent decisions based on policies, practices, and project requirements.

• Background in technology or telecommunications industry preferred, but not required.

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