About the Role:
This newly created Product Designer role sits at the intersection of strategy, experience design, and product enablement within the personal investor side of the business.
You’ll shape the end‑to‑end experience for high‑yield savings and cash‑management products, helping customers move seamlessly from one part of the ecosystem to another.
Roughly half of the foundational work is underway, but significant strategic and net‑new design work remains.
You’ll partner closely with product, strategy, and engineering teams to define what the future of our Cash+ and retirement‑adjacent experiences look like — and how customers get from point A to point B with clarity and confidence.
This role mirrors the experience level and strategic depth of our designer Taylor, and requires someone who can think holistically, communicate clearly, and bring structure to ambiguous spaces.

What You’ll Do:
Strategic Product Design
• Lead strategy and design for personal investor experiences, with a focus on high‑yield savings and Cash+ enablement.
• Shape product promotion and cross‑product enablement flows, ensuring smooth transitions between business lines.
• Define customer journeys, identify friction points, and design solutions that guide users through complex financial decisions.

Cross‑Functional Collaboration:
• Work closely with multiple product families, especially those connected to retirement and cash‑management experiences.
• Partner with product managers, strategists, and engineering teams to translate strategy into clear requirements.
• Manage stakeholders across the organization, aligning teams around shared goals and design direction.

Execution & Systems Thinking:
• Create journey maps, service blueprints, and experience frameworks that clarify how all pieces fit together.
• Contribute to and leverage design systems to ensure consistency and scalability.
• Apply strong critical‑thinking skills to evaluate tradeoffs, propose solutions, and drive clarity in ambiguous spaces.

What You Bring:
• A portfolio demonstrating strategic design thinking, journey mapping, and systems‑level problem solving.
• Experience working across product, engineering, and strategy teams.
• Strong communication and stakeholder‑management skills.
• Ability to define requirements, articulate rationale, and influence decision‑making.
• Comfort working in a partially defined space — with ~50% of the work already started and significant strategy still ahead.

• Openness to learning the financial domain; industry experience is not required if your portfolio shows strong design rigor.
• Experience level aligned with an S3 designer.

Apply now