Business Analyst (Mid–Senior Level)

About the Role

The Judge Group is partnering with a multi-state convenience retail and fuel organization to hire a Business Analyst. This company operates a large, distributed store network and is investing in modernizing operations, upgrading technology platforms, and enabling scalable growth through stronger processes and cross-functional execution.

In this role, you will support strategic initiatives across store operations and technology. Your initial focus will be leading a structured evaluation and recommendation for camera and video surveillance systems across retail locations. Over time, you’ll contribute to broader technology enhancements, operational improvements, and analytics-driven initiatives.

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What You’ll Do

Lead Business Analysis & Requirements

• Partner with stakeholders across IT, Operations, Asset Protection, Facilities, and Finance

• Conduct interviews and workshops to understand business needs, workflows, and success criteria

• Translate insights into clear, structured documentation:

  • Business and functional requirements

  • Process maps and workflows

  • Acceptance criteria

• Analyze current vs. future state and recommend process and system improvements

Drive Camera System Evaluation (Initial Priority)

• Define use cases for surveillance across store interiors, exteriors, and forecourts

• Research and evaluate camera systems, VMS, and NVR solutions for a multi-site retail environment

• Build structured vendor comparison frameworks, including:

  • Image quality and coverage

  • Scalability and centralized management

  • Storage, retention, and bandwidth considerations

  • Security and access controls

  • Installation, support, and maintainability

  • Total cost of ownership

• Coordinate vendor demos, discovery sessions, and pilot proposals

• Deliver executive-ready recommendations with clear tradeoffs, risks, and cost analysis

Support Project Execution

• Help define timelines, milestones, dependencies, and risks

• Develop implementation readiness materials:

  • Pilot plans

  • Phased rollout strategies

  • Success metrics and KPIs

  • Change impact assessments

• Facilitate alignment across teams and communicate progress to stakeholders

Contribute to Ongoing Initiatives

• Support additional store technology and process improvement projects

• Assist with vendor evaluations and solution selection

• Identify opportunities to standardize workflows and improve operational efficiency

• Support multi-location rollouts and adoption strategies

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Qualifications

Minimum Qualifications

• 5–10+ years of experience as a Business Analyst in technology and/or operations

• Experience leading vendor evaluations and building structured comparison models

• Strong skills in requirements gathering, documentation, and stakeholder facilitation

• Working knowledge of project management principles (scope, timelines, dependencies, risk tracking)

• Ability to communicate effectively with both technical and non-technical audiences

• Experience creating executive-level presentations and recommendations

• Ability to work in a hybrid environment in Fort Worth, TX, with occasional travel

Preferred Qualifications

• Experience with physical security technologies (e.g., CCTV, VMS, NVR systems)

• Background in retail, convenience retail, QSR, or multi-site environments

• Familiarity with networking concepts related to video systems (bandwidth, edge vs. cloud)

• Experience supporting pilots and large-scale rollouts

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Work Environment

• Hybrid role based in Fort Worth, TX

• Onsite presence for stakeholder workshops, vendor sessions, and occasional store visits

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Benefits & Growth

• Opportunity to work on high-visibility, enterprise-wide initiatives

• Contract-to-hire potential based on performance and business needs

• Full benefits package available upon conversion to full-time

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