Preparing, reviewing and filing amended payroll tax forms accurately, efficiently and in a timely manner
Communicating with federal and state tax agencies
Documenting, improving, and scaling workflows to build out an efficient amendment process
Provide the highest level of customer service while assisting customers with tax issues
Identify, document, and solve issues that may arise as a result of customer error or product bugs / limitations
Collaborate with the cross-functional team to ensure we’re building a seamless experience for our customers
Facilitate in implementing internal controls and audit requirements, ensuring that our customers are in always in compliance

This job will have the following responsibilities:

Strong tax form preparation and review
Self-motivation with the desire for ownership and ability to operate independently in a fast paced, ever changing and innovative environment while working collaboratively across multiple functions
Strong attention to detail and accuracy, passionate about improving workflows and process
Excellent interpersonal and writing skills, comfortable communicating with our customers over phone and email
Strong familiarity with Microsoft Excel and Google Sheets
Experience using Salesforce
Deep knowledge of payroll tax and at least 4 years of experience in this discipline
Strong examples of successful project management and innovation
Clear signs of growth over time

Qualifications & Requirements:

Payroll tax experience,
Amended tax return preparation w/ high attention to detail
Example of high-performance in a constantly changing, and ambiguous environment