Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.
We are seeking a skilled Telecom Business Analyst to support the RevChain billing system migration project. The ideal candidate will have strong experience in telecom billing systems, data migration, and business process analysis. This role involves working closely with cross-functional teams to ensure a smooth transition from legacy systems to RevChain, while maintaining data integrity and business continuity.
Responsibilities
- Requirements Gathering & Analysis:
- Collaborate with stakeholders to understand business needs and migration goals.
- Document transition requirements including data conversion, business continuity, and system integration.
- Data Migration Support:
- Identify data entities (e.g., customer accounts, billing records, usage data) for migration.
- Map source data to RevChain target structures and define transformation rules.
- Assist in defining ETL processes and validating data accuracy post-migration.
- Process Documentation & Optimization:
- Analyze existing telecom billing workflows and identify areas for improvement.
- Document “as-is” and “to-be” processes to support system transition.
- Testing & Validation:
- Support UAT by preparing test cases and validating migrated data.
- Coordinate with QA teams to ensure system functionality aligns with business expectations.
- Stakeholder Communication:
- Act as a liaison between business units, IT teams, and vendors.
- Provide regular updates on migration progress, risks, and mitigation plans.
Requirements
Qualifications:
- Bachelor’s degree in Telecommunications, Information Systems, or related field.
- 7+ years of experience as a Business Analyst in the telecom domain.
- Hands-on experience with RevChain or similar telecom billing platforms.
- Strong understanding of data migration lifecycle and ETL processes.
- Proficiency in SQL, Excel, and data mapping tools.
- Excellent communication, documentation, and stakeholder management skills.
Preferred Skills:
- Experience with Agile or hybrid project methodologies.
- Familiarity with telecom regulatory compliance and billing standards.
- Prior involvement in large-scale system migration or transformation projects.