Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This is an exciting opportunity to deliver strategic, company-wide employee communications for frontline teammates as the Manager, Communications Activity Management. In this role, the Manager will work closely with the Internal Communications department to plan and coordinate communications across all frontline audiences with the audience’s capacity to intake messaging in mind. The Manager will be responsible for coordinating the intake of communications requests, managing the editorial calendar of messaging and activity, working with communicators to ensure work is tracked correctly, ensuring the most appropriate messaging channels are leveraged, and assisting in messaging performance reporting. This role will interact with Senior Leadership to manage scheduling conflicts, report out on planned communications, and use a balance of data, trends and business objectives to prioritize the messaging and implementation schedules. The Manager must also be able to step in and assist with the writing, editing and review of the messaging as needed. This is a dynamic role that requires experience in project management, stakeholdering, strategic communications and analytics.

Job Description

Core Responsibilities

• Manages the employee communications project management system and editorial calendar, and prepares the editorial calendar with other communications partners weekly.
• Partners across many areas of the communications team to develop and implement process guidelines, channel governance and content standards.
• Develops a strategy for sharing communications performance and metrics, including creating charts and presentations.
• Manages the messaging timelines for employee communications initiatives designed to support key business objectives.
• Develops benchmarking and metrics to assess the effectiveness and impact of Employee Communications initiatives and tools. Recommends actions based on findings / results.
• Assists in managing day-to-day communications support and operations.
• Writes and edits organization-wide communications.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Other duties and responsibilities as assigned.

Education:

Bachelor’s Degree

Relative Work Experience:

7-8+ years

Qualifications:

• Education Level: Bachelor’s Degree in Communications, English, Journalism or similar program
• Related experience in HQ and Corporate environment
• Combined experienced as a strategic communications practitioner and project manager
• Accustomed to communicating to large employee audiences
• Excellent verbal and written communication skills
• Strong professional demeanor and comfort interacting with senior executives across the organization and external contacts
• Ability to manage team members, vendors, and align people and projects to key business priorities
• Strong writing, formatting and proofreading skills
• Attention to detail
• Ability to work within a fast paced, deadline-driven environment
• Ability to exercise decision making and work independently
• Ability to manage multiple tasks
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) required
• Strong proficiency with business management software (SharePoint, Smartsheet, etc.)
• Experience with Video Production software (Premiere Pro, After Effects, Final Cut Pro, etc.) is desirable but not required
• Regular, consistent, and punctual attendance is required; must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Internal Communications, Project Management, Strategy Plan

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.