Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Specialist, Physical Identity & Access Management (PIAM), is responsible for supporting the Access Badge Issuance and Credentialing Program by assisting in maintaining the physical access control systems, managing documentation and logs, and providing support for access requests and issue resolution. They contribute to the implementation of training programs and participate in various program initiatives under the guidance of senior team members.

Job Description

Core Responsibilities

• Assists in maintaining the physical access control systems, ensuring their proper functioning and security.
• Assists with the creation, modification, and updating of time codes, access groups, and access codes in the Physical Access Control Systems (PACS).
• Provides support for credential and access requests as required.
• Assists in the analysis and resolution of access issues.
• Supports project initiatives related to access issuance and credentialing.
• Maintains accurate documentation and activity logs for the Access Badge Issuance and Credentialing Program.
• Participates in the implementation of training programs to educate employees on access badge issuance and credentialing procedures.
• Collaborates with team members and stakeholders to ensure program compliance and effectiveness.

Required Qualifications

• Basic understanding of Physical Access Control Systems (PACS), Identity Management (IDM) systems, or visitor management systems is a plus.
• Strong attention to detail and ability to follow instructions.
• Good problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a team environment.
• Proficiency in Microsoft Office Suite.
• Basic knowledge of access control policies, procedures, and best practices.

Preferred Qualifications

• Professional certification or accreditation that validates expertise and knowledge as it relates to PIAM such as: Certified Identity and Access Manager (CIAM), Certified Physical Security Professional (CPP), Certified Protection Professional (CPP), Certified Identity and Access Management Professional (CIAMP), or Certified Identity Protection Advisor (CIPA) is a plus.
• Certification from access control and identity management vendor such as HID Global, Gallagher, Lenel, or AMAG is a plus.

Working Conditions

• Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.
• Must be willing to travel up to 10%.
• Must be able to travel to Comcast facilities for business coordination purposes.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Access Control (AC), Communication, Identity Access Management (IAM), Identity Management (IdM), Physical Access Control Systems, Physical Controls, Written Communication

Compensation

National Pay Range: $43,541.76 USD-$102,051.00 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.