Customer Success Graduate
Ericsson
Grow with us
Locations: Santa Clara, CA/Plano, TX
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1’s working on EAD for this position.
About this opportunity:
- Join us and contribute to the world’s transition to a digital economy!
- Do you want to showcase your skills and creativity? Here is an opportunity as a customer success graduate intern!
- You'll have the chance to work on impactful projects, collaborate with talented colleagues, and make a significant contribution to the team's success.
- A Customer Success graduate plays a role in crafting compelling presentations that effectively communicate the company's business development/sales, innovative solutions and services positioning to internal/external stakeholders.
What does your day to day work look like?
The customer success graduate's purpose is to use creativity and attention to detail, to create clear and accurate visual presentations in PowerPoint, Documents, translating ideas into eye-catching slides, contents and visual stories that create impact.
What you will do?
- Responsible for creating good presentations, documents in time with creative ideas, considering following factors like Standard formatting, Message enhancement, Map creation, branding style guide & right quality.
- Should effectively plan & communicate with different global stakeholders who are working in different time zones.
- Understand the requirements of Global stakeholder & prepare presentations based on timeline from remote location.
- Should prepare business graphics with accuracy, balanced layout & following the style guide.
- Responsible for creating value addition to the presentations with creative ideas.
- Ensure the high-quality standards in the presentations (quality check / assurances) and effectively communicate with stakeholders to align expectations and deadlines.
- Will also be involved in editing, rework, and enhance existing materials, and proofread all documents to ensure they meet our quality standards.
- Should provide support on additional challenging task based on the need.
You will bring:
- A graduate with Bachelor of Science, with background in Finance or Fintech
- Interest in Fintech and awareness of the latest trends and needs for Gen Z
- Good written and verbal communication in English and/or any other language is meriting.
- Hands on experience in MS PowerPoint, Adobe illustrator, photoshop.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Santa Clara
Job details: Consultant
Job Stage: Job Stage 4
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
Salary:
Santa Clara, CA
Bachelors: $87,400 USD
Masters: $96,600 USD
Plano, TX
Bachelors: $74,100 USD
Masters: $81,900 USD
Hiring Bonus:
Bachelors: $8,500 USD
Masters: $11,500 USD
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.