Sr Associate Benefits

Position Title: Senior Associate, Benefits

Location: Dallas, TX (Hybrid)

Your role

As Senior Associate, Benefits, you will provide daily support for the administration of Digital Realty’s U.S., Canada and Global benefits programs. You will be the first point of contact for employee inquiries, ensure accurate processing of benefits transactions, and partner with vendors and internal teams to deliver seamless benefits operations. You will work closely with senior Benefits team members on escalations, compliance, and program initiatives, while contributing to a positive employee experience.

What you’ll do

· Administer employee benefits programs including but not limited to health, dental, vision, disability, life insurance, 401(k), flexible spending accounts, and COBRA.

· Respond to employee inquiries regarding health, welfare, retirement, and leave programs, providing guidance on policies and procedures and troubleshoot issues

· Support leave administration (coordination with vendors, Oracle updates, payroll adjustments).

· Process routine billing and perform reconciliation activities, including vendor invoice audits, discrepancy resolution, and monthly reporting.

· Support reporting, data audits, and bi-weekly payroll/benefits file transfers.

· Stay current with relevant benefit laws, regulations, and market trends to recommend plan improvements, including but not limited to: ERISA, HIPAA, COBRA, ADA, FMLA, PPACA, and GINA.

· Prepare and distribute standard benefits communications, reminders, and FAQs.

· Support annual enrollment by managing employee questions, reviewing data accuracy, and coordinating with vendors.

· Conduct regular data audits across Oracle and vendor systems to maintain accuracy and compliance.

· Assist Senior Benefits team members on projects, vendor reporting, wellness program support, compliance, and ad hoc requests.

What you’ll need

· Bachelor’s degree in HR, Business, or related field.

· 2+ years’ experience in Benefits or HR.

· Familiarity with U.S. health, welfare, and retirement plans.

· High attention to detail and strong project management skills.

· Proficiency in Excel and HRIS systems.

· Strong service orientation, communication skills, and ability present complex topics clearly.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team

Our HR team are trusted advisors to colleagues across the business. We handle employee questions, recruit top talent, lead talent management initiatives, set the people strategy and work with our senior leaders to create long-term strategies and plans for the future of our business. The work is very rewarding and requires us to think strategically and have the confidence to challenge leaders when required.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.