Position Summary
Overview
Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Analyst – Software Asset Management (SAM) to join the Software Asset Management team.
In this role, you will support SAM initiatives that help Deloitte manage, optimize, and govern its enterprise software portfolio. You will work across software licensing, compliance, cost optimization, entitlement management, usage analysis, and reporting to ensure Deloitte maximizes value from its software investments while reducing risk and improving transparency.
This role combines hands-on software asset management execution with data-driven analysis, vendor insight, and process improvement, supporting a governed and insight-led SAM capability aligned with enterprise technology and vendor strategies.
Key Responsibilities
Software Asset Lifecycle Management
- Maintain software asset records including procurement data, contract terms, entitlements, and lifecycle status
- Track renewals, upgrades, co-terms, invoices, and license allocations
- Support software and license request fulfillment (e.g., Microsoft, Adobe, Tableau, Alteryx, AI tools)
- Maintain accurate data within ServiceNow SAM Pro
License Compliance & Optimization
- Perform license compliance activities and entitlement reconciliation
- Develop Effective License Position (ELP) reports
- Identify cost savings opportunities and optimize license usage
- Support license reclamation and optimization workflows
SaaS, Cloud & AI License Management
- Manage SaaS and subscription-based licensing models
- Analyze utilization and renewal readiness
- Support AI license tracking and cost analysis
- Understand cloud licensing and BYOL considerations
Reporting, Analytics & Data Quality
- Develop dashboards and reports for software spend and usage
- Resolve data quality issues
- Provide ad hoc reporting to stakeholders
Governance, Risk & Audit Readiness
- Maintain audit-ready documentation
- Support compliance reviews and audits
- Interpret licensing terms and requirements
Automation & Continuous Improvement
- Leverage ServiceNow SAM Pro for automation and workflow improvements
- Support continuous improvement initiatives
Cross-Functional Collaboration
- Partner with Procurement, Finance, VMO, Legal, Risk, and Technology teams
- Support vendor negotiations and renewal planning
Qualifications Required
- 8+ years of experience in Information Technology and/or 6+ years with an advanced degree (IE, Masters, PhD, etc)
- 3-5+ years of experience in Software Asset Management and tasks including but not limited to:
- Strong knowledge of software licensing models and lifecycle management
Experience with ServiceNow SAM Pro or similar tools - Experience creating Effective License Position reports
- Experience with SaaS license optimization including utilization tracking and reclamation
- Ability to interpret contracts and licensing terms
- Strong analytical and data management skills
Ability to interpret contracts and licensing terms
- Strong knowledge of software licensing models and lifecycle management
- Bachelor’s degree in Business Administration, MIS, Computer Science or a related field and/or equivalent relevant professional experience
- Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred
- Experience with Microsoft licensing and enterprise agreements
- Strong communication and stakeholder management skills • Experience managing AI or consumption-based licensing models
- Familiarity with cloud licensing and hybrid environments
- Experience building dashboards or automation in ServiceNow
- Experience identifying cost savings and optimization opportunities
- Familiarity with audit readiness and ITAM data governance
- Exposure to FinOps concepts
- Relevant certifications (CSAM, ITAM, ServiceNow)
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 341132
Job ID 341132