Position Summary
Work You’ll Do
As a US Delivery Center Solution Specialist on the team, you will:
- Leverage deep expertise in SAP SuccessFactors Employee Central to support a complex client project in the post-implementation stage
- Work closely with a large team to deliver results for your client
- Contribute to the Employee Central post-implementation support and overall project success
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Insights, Innovation, & Operate offering provides key aspects of our clients’ businesses with technology, data, and deep technical and human capabilities. Innovates and delivers creative, industry-centric solutions that streamline work and accelerate speed-to-value.
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- Bachelor’s degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Certification in at least one SuccessFactors Employee Central module
- 4+ years of experience configuring and implementing SAP SuccessFactors/HCM Employee Central, or providing post-implementation support for SAP SuccessFactors/HCM Employee Central
- 3+ years of experience with Microsoft Office Products such as PowerPoint, Visio, and Excel
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
Preferred:
- Master’s degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Experience with 1-2 full lifecycle implementations of SAP SuccessFactors focused on Employee Central, from planning to configuration through go-live
- Strong functional knowledge of the system, specifically Employee Central
- Experience leading teams and driving their work to ensure project timelines are met
- Experience managing work streams, including monitoring for project issues and sound judgement for escalation
- Superior communications skills, both verbal and written
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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