Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.

We value integrity and clear communication with our partners, and appreciate your understanding in this matter.

The role, at a glance:
Biamp, a leading manufacturer of professional electronics for use in the installed audio and video
communications market, is currently recruiting for a new Field Sales Engineer based in Australia who
will work with customers in the APAC region. This position is a primary source for pre-sales technical
and design support for all Biamp’s products.
This is a technical sales position, educating end users, consultants, AV integrators and distributors on
design and performance attributes of Biamp’s products and technology, in a pre-sale capacity. The
goal is to ensure the client specifies the right Biamp system for their project and are certain of
achieving the performance they expect. The Field Sales Engineer also provides training and coaching
to the design and installation teams for the distributor or AV integrator, with the aim of completing
projects more effectively and profitably. This position partners closely with Biamp account managers
and members of the business development team, as well as with the technical support team, whilst
maintaining a close relationship with the customer.

How you'll contribute:

• The Field Sales Engineer will take a leadership role through the technology evaluation stage of the sales process with major projects and key clients, remaining available to assist during the development of system design

• Manage all elements of the technical communication between Biamp and end users, consultants, AV and control integrators and distributors up to the point where the product is ordered. This includes writing (or participating in writing) proposals, drafting design drawings, providing quotations and creating any technical documentation or guidance required during the pre-sale stage

• After being introduced into a project by the Sales or Account Manager, a Field Sales Engineering’s responsibility is to develop relationships with decision-makers and technical staff, becoming their technical resource and reference

• Provide demonstrations and training of the technological aspects of Biamp’s products and solutions in the field to system integrators, consultants, end-users and distributors on all aspects of Biamp’s equipment, its functions and its uses

• Drive the sales process through all phases requiring technical or design decisions. Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project

• Participate in regional trade shows as necessary, meeting customers at the booth and delivering equipment demos or providing technical expertise

• Maintain an ethos of constant self-improvement on sales techniques and technical skills

You'll also support by:

• Providing input and guidance for the creation of operations manuals for new products

• Creating and proofread content for Biamp’s online knowledgebase

• Reporting client feedback on technical matters to Biamp leadership. Identify and report any areas that could be improved upon for increased customer satisfaction

• Other duties as assigned by your supervisor

A successful candidate should have:

• Comprehensive general technical audio, video and control knowledge

• Experience with programming and installing of AV and control systems

• Extensive computer networking design and support experience (preference in audio video networking), with CCNA, CCNP, CCDP, ENS, CompTIA or other relevant IT industry qualifications a big plus

• Good computer literacy skills, including working knowledge of the MS Office suite, CAD programs and EASE

• Experience interfacing with distributors, system integrators, consultants, and end-users in the professional audio-visual and control industry

• Strong technical presentation skills, and the ability to address a wide range of business and technical people, from company presidents to non-technical staff

• Ability to build long-term relationships with customers

• Ability to work as part of a team, and strong self-motivation to enable efficient work in a location remote from the company’s offices

• Experience with international travel

• Excellent written and verbal English skills

• Relevant degree or professional qualifications desirable

The successful applicant will be based in the APAC region and live within easy access to a major domestic and international airport. The position requires the ability to travel throughout Australia and New Zealand. The Field Sales Engineer, APAC reports to the Applications Engineering Manager APAC.

Work Environment:

• Hybrid

• Up to 75% of travel

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 50 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.