Key Account Manager
Biamp Systems
Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.
We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The role, at a glance:
Biamp Systems is seeking a Key Account Manager to serve the Central US Sales Region. This role is responsible for managing and supporting Key Account (integrator/reseller) adoption and implementation, and continued satisfaction with Biamp solutions. The Key Account Manager owns and manages Biamp’s relationship with Key Account audio/video decision makers and leadership, providing counsel and guidance aimed at ensuring their successful experience with Biamp. This role is a critical resource for Key Accounts, helping them achieve their business, functional, and operational objectives.
How you'll contribute:
Devise and execute sales strategies to drive revenue growth with Key Accounts
Develop, build, nurture and maintain close relationships with Key Account stake holders
Collaborate on account strategies with Biamp sales team members and cross-functional teams to achieve business objectives
Exceed implementation, retention, and satisfaction goals by identifying Key Account challenges, pain points, and aligning Biamp solutions and services to create and deliver value in a timely manner
Engage in pre-sales activities with Key Accounts including business planning, product demonstration, training, and joint-selling efforts with their clients. Coordinate internal Biamp team meetings, develop go-to-market strategies, draft implementation plans and align internal resources as necessary
Continuously track reporting and dashboard metrics to ensure sales and implementation objectives and timelines are on track; also ensuring that obstacles and issues are identified early
Lead quarterly business reviews (as required) with your Key Account executive teams, key stakeholders, and Biamp leadership. Drive agendas, develop and deliver content
Articulate the Biamp value proposition
Ensure an account engagement and collaboration plan is developed for each Key Account
Respond in a timely manner to all account inquiries with a sense of urgency
Drive attendance at Biamp sales-led events
Identify additional opportunities for cross-sell and up-sell with Key Accounts and work with the sales team to communicate and capitalize on them
Other duties assigned by your Manager
A successful candidate should have:
5+ years of account management experience
2+ years of field sales experience calling on Key Accounts (AV integrators)
Enthusiasm for the professional AV market and its new opportunities
Strong business development skills
Comprehensive understanding of professional AV technologies, and current industry practices regarding system design, deployment, and operation
Executive-level communication, planning and presentation skills
A natural tendency towards building mutually beneficial partnerships
Ability to create quick, strong rapport with all types of influencers: engineers, salespersons, support/logistics, and executives
Demonstrated initiative and ability to work autonomously
Attention to detail and follow-up
Capacity to learn, adapt and apply ideas in constantly evolving situations
Ability to travel 75%
Work environment:
This is a remote position based in the Central US region
75% travel (within region), occasional travel outside of the assigned territory may be required
Must be located near a major airport in the Central US region with preference given to candidates located in (or willing to relocate to) the greater Chicago area
What we offer:
Medical, Dental, and Vision
3 weeks annual PTO and 9 paid holidays
401(k) + matching
Employer-paid base life insurance, short, and long-term disability
Health savings accounts (with Biamp contribution) and flexible spending accounts
Tuition reimbursement
Charitable donation matching
Discretionary company achievement bonus
Referral bonuses
The total compensation for this role ranges from $110,000 to $135000, which includes a base salary and quarterly bonus incentive. This range represents the expected hiring parameters for candidates within the designated territory. However, the final offer may be influenced by various factors, such as the candidate’s location, expertise, experience, and current market conditions.
Who is Biamp?
We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.
About our company:
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.