Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.

We value integrity and clear communication with our partners, and appreciate your understanding in this matter.

The role, at a glance:
The Biamp Field Sales Engineer is a primary source for pre-sales technical and design support for all of Biamp’s Pro AV products. This is a technical sales position; educating end users, consultants, AV integrators, and distributors of the design and performance attributes of Biamp’s products and technology, primarily in a pre-sale capacity. The goal is to ensure the client leverages the optimal Biamp solution for their project and are certain of achieving the performance they expect. The Field Sales Engineer also provides training and coaching to the design and installation teams for the channel partner, with the aim of completing projects more effectively and profitably. This position partners closely with Biamp Account Managers and members of the Business Development team, as well as with the Technical Support team, while also maintaining a close relationship with the customer.

How you'll contribute:

• Drive the sales process through all project phases requiring technical or design decisions

• Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project with the primary goal of increasing revenue for the company

• Provide demonstrations and training on the technological aspects of Biamp’s products and solutions in the field to system integrators, consultants, end-users and distributors

• Manage all elements of technical communication between Biamp and the channel up to the point where the product is ordered. This includes drafting conceptual design drawings, providing quotations, and creating any technical documentation or guidance required during the pre-sale stage

• In collaboration with the account manager, develop relationships with decision-makers and technical staff, becoming their technical resource and reference

• Participate in regional trade shows as necessary, meeting customers at the booth and delivering equipment demos or providing technical expertise

• Take a leadership role through the technology evaluation stage of the sales process with major projects and key clients, remaining available to assist during the development of system design

• Maintain an ethos of constant self-improvement on sales techniques and technical skills

• Other duties as assigned by your supervisor

You'll also support by:

• Reporting client feedback on technical matters to Biamp leadership. Identifying and reporting any areas that could be improved upon for increased customer satisfaction

• Providing input and guidance for the creation of operations manuals for new products

• Creating and proofreading content for Biamp’s online knowledgebase

• Coordinating and collaborating with apps engineering and product management on product evolution

A successful candidate should have:

• Comprehensive general technical audio, video and control knowledge

• Experience with programming and installing of AV and control systems

• Extensive computer networking design and support experience (preference in audio video networking), with CCNA, CCNP, CCDP, ENS, CompTIA or other relevant IT industry qualifications a big plus

• Good computer literacy skills, including working knowledge of the MS Office suite, CAD programs and EASE

• Experience interfacing with distributors, system integrators, consultants, and end-users in the professional audio-visual and control industry

• Strong technical presentation skills, and the ability to address a wide range of business and technical people, from company presidents to non-technical staff

• Ability to build long-term relationships with customers

• Ability to work as part of a team, and strong self-motivation to enable efficient work in a location remote from the company’s offices

• Ability to lift 50 pounds for carrying demo gear and setting up speakers

• Excellent written and verbal English skills. The ability to speak and write fluently in another European language is a plus

• Relevant degree or professional qualifications desirable

Work environment:

• This is a remote (work from home) position based in the Southeastern US

• The successful applicant will live within immediate access to a major international airport

• This position requires the ability to travel often (up to 75%) and at short notice throughout the region, as well as occasional trips to annual trade show in Las Vegas and/or Orlando

What we offer:

• Medical, Dental, and Vision

• 3 weeks annual PTO and 9 paid holidays

• 401(k) + matching

• Employer-paid base life insurance, short, and long-term disability

• Health savings accounts (with Biamp contribution) and flexible spending accounts

• Tuition reimbursement

• Charitable donation matching

• Discretionary company achievement bonus

• Referral bonuses

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.