Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Content Manager for Global Payments Solutions supports the success of our sales and product teams by turning product capabilities into clear, compelling sales and client-facing content. This role focuses on helping clients understand what our products do, why they matter, and when to use them. This is a junior-level role designed for someone early in their career who wants hands-on experience shaping go to market materials, supporting product launches, and enabling sales teams with the right messages. You will work closely with Sales, Product, and Marketing partners to develop collateral that supports client conversations and drives adoption of payment solutions such as Receivables, Payables, and Commercial Credit Card products.

• Create client-facing sales content (presentations, one-pagers, flyers, etc.) that explains product value clearly and simply

• Translate product features into customer-focused messages: What the product solves. who it’s for and why it matters

• Support new product launches and updates; refresh content when products change; help roll out new materials to sales teams

• Partner with internal teams to develop accurate and effective content: Sales, Product Management, Marketing, Legal, Compliance, Graphic Design, etc.

• Maintain and organize a large library of existing content; keep materials current, accurate, and easy to find

• Follow required review and approval processes to ensure content meets risk, compliance, and brand standards

Required Qualifications:

• 1-3 years of experience working in Product Marketing, Segment Marketing, Product Management, or Go-to-Market execution

• Strong written and verbal communication skills; able to explain complex ideas in plain language

• Ability to learn products quickly and ask the right questions

• Strong collaboration skills; comfortable working with multiple teams and stakeholders

• Attention to detail and comfort managing multiple pieces of content at once

• Proficiency with Microsoft Word, PowerPoint, and Excel

Desired Qualifications:

• Experience supporting or contributing to product launches

• Ability to build basic value propositions and messaging frameworks

• Strong storytelling skills; Can connect product features to real client needs

• Comfort working in a risk aware environment

Skills:

• Adaptability

• Analytical Thinking

• Customer and Client Focus

• Written Communications

• Client Experience Branding

• Client Solutions Advisory

• Oral Communications

• Presentation Skills

• Account Management

• Business Acumen

• Market Analysis

• Mentoring

Shift:

1st shift (United States of America)

Hours Per Week:

40