Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for building and leading an organization to deliver technology products and services that meet strategic business outcomes. Key responsibilities include enabling the portfolio strategy by setting strategic technology outcomes, creating a resource and people development strategy, managing the financial and resource plan, advocating and advancing organizational agility, improving end-to-end processes, and promoting learning and improvement. Job expectations may include coaching, mentoring, and driving leadership succession planning and development of employees.

Responsibilities:

• Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage
• Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them
• Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards
• Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders
• Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Position Summary Description

• The Head of Hardware and Appliances Engineering, Certification and Automation Executive will drive the implementation and delivery of technology solutions in support of consistent infrastructure build and deployment automation and certification aligned to converged infrastructure delivery strategy.
• This Executive will be responsible for evaluation of technology solutions, development and implementation of automation, and solutions to enable a validated, certified, and consistent infrastructure provisioning, and is expected to be fluent in software engineering and development practices, and infrastructure engineering and delivery at scale in a large, regulated enterprise.
• This role blends deep infrastructure expertise with modern software engineering and automation practices.
• The ideal candidate will drive the design, development, and evolution of Hardware engineering, certification, and automation platforms that power scalable, resilient, and secure enterprise environments.
• This is a critical leadership role with high visibility and impact, perfect for someone who thrives at the intersection of infrastructure engineering, cloud native architecture, and software defined automation.
• This role partners with Engineering, Cybersecurity, Enterprise Risk, Development, CIO leadership, and Product Delivery teams, and other key partner areas across Cloud and Data Center services and Core Technology Infrastructure (CTI) teams to deliver hardware and appliance deployment and infrastructure fulfillment solutions that drive and scale self-service cloud computing capabilities with continuous improvement in a converge infrastructure paradigm across our data center and hosting locations.
• The mandate is to help the bank scale cloud adoption and infrastructure delivery safely while minimizing excess infrastructure expense, wasted capacity, optimized demand management and fulfillment, and leverage repeatable hardware solutions to promote optimized data center and workload placement, endure optimized capacity, and to reduce and attempt to eliminate bespoke hardware and infrastructure deployments whenever possible.

Required Qualifications

• 20+ years of experience in infrastructure engineering with at least 10 years in leadership roles.
• Strong software development background with proficiency in languages such as Python, Go, Java or Scripting Languages.
• Deep expertise in virtualization, Containerization (Kubernetes) and operating system, storage/networking systems.
• Proven experience with Intel and AMD Hardware engineering and certification.
• Proven experience with Infrastructure as Code (e.g., Terraform, Ansible, etc.) and automation frameworks.
• Solid understanding of distributed systems and modern cloud infrastructure patterns.
• Record of leading engineering teams through agile development and dev-ops practices.
• Exceptional communication and cross-functional collaboration skills.

Desired skills

• Thinks Strategically: Considers business priorities to form fact-based opinions and sound recommendations.
• Deep expertise in virtualization, automation, and converged infrastructure products and solutions
• Familiarity with application and infrastructure CI/CD
• Expertise in testing and automation validation
• Deep expertise in cloud platforms (e.g., AWS, Azure), operational telemetry, and modern SRE practices.
• Experience in managing teams and delivering results in a complex and large-scale enterprise environment.
• Experience working in a highly regulated environment.
• Strong leadership presence with ability to influence across engineering, security, risk, and business teams.
• Familiarity with modern product and agile operating models, and how to deliver at speed and scale within these models.
• Experience driving a vision implementing products and services aligned to an enterprise strategy, risk models, and at scale.
• Ability to recognize implementation planning opportunity to optimize cross-project dependencies for greater efficiency in project delivery.
• Holds self and others accountable for high performance standards.
• Maximizes the potential in people.

Skills:

• Business Acumen
• Financial Management
• Influence
• Result Orientation
• Risk Management
• Analytical Thinking
• Collaboration
• Data Management
• Stakeholder Management
• Technical Strategy Development
• Architecture
• DevOps Practices
• Solution Delivery Process
• Solution Design
• User Experience Design

Shift:

1st shift (United States of America)

Hours Per Week:

40