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The future you've been looking for

Team Leader

Bank of America

Bank of America

Mumbai, Maharashtra, India · Madhapur, Hyderabad, Telangana, India · Hyderabad, Telangana, India · Chennai, Tamil Nadu, India · Park, TX, USA · Hyderabad, Telangana, India · Chennai, Tamil Nadu, India · India · United States · Remote
Posted on Jul 17, 2025

Job Description:

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Job Description*

(Provide a high level overview of the role and scope of responsibilities)

The purpose of the job is to report and analyze data around completeness and accuracy of the “Know Your Customer” data and information that is collected on our clients and to ensure compliance with Anti-Money Laundering policies and procedures. In addition, this job is to insure that the proper Risk related activities are preformed based on the analysis of that client data and in accordance with AML policies. This information is critical in our efforts to comply with internal risk avoidance efforts and external compliance requirements.

Responsibilities*

Use Customer Identification Program (CIP)-Customer Due Diligence CDD procedures, existing and newly self-sourced documents and data in the system of record (SOR), to perform Document Gap Analysis (DGA) to identify all documents/requirements needed to Refresh client

Update the requirement with results of DGA and capture outstanding information / documents required from client owner or client

Co ordinate with Client Outreach Specialist (COS), client owner or client owner delegate for client Outreach

Engage outreach employee when additional clarification on satisfying requirements is requested, and follow- up when requirements are not received

Review client documents for accuracy & completeness to ensure they satisfy KYC requirements per the jurisdiction & business type

Execute Enhanced Due Diligence (EDD) on high risk client types- Money Service Businesses (MSB)s, Third Party Payment Processors (TPPP), Correspondent Banks, Casinos, Banknotes, and Charities and Non-Governmental Organizations (CNGO):

Manage client clarifications. Review procedures or standards regarding issues from client responses in order to resolve

Work with the regional stakeholders confirming Laws, Rules, and Regulation (LRR) impact for the business, products, clients and/or processes

Requirements*

Foundational skills*

Knowledge on AML KYC & basics of Client due diligence

Knowledge on Banking & markets

Basic Understanding of Enhanced due diligence

Strong Communication Skills

Good Email Writing Skills

Desired skills

Familiarity with Global Banking and market products an advantage Knowledgeable of regulatory environment, risk framework, policies & standards.

Technical skills in excel

Job Locations

Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad.

Campus Hiring Eligibility for students is as listed below:

  • Final year Graduates from the Class of 2025 ONLY
  • Must Have Specialization in Finance ONLY
  • Must have scored 60% in the last semester OR CGPA of 6 on a scale of 10 in the last semester
  • No Active Backlogs in any of the semesters
  • Students should be willing to join any of the roles/skills/segment
  • Students should be willing to work in any shifts
  • Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad.