At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

A first level position requiring the operation of insertion and printing equipment for processing customer statements and other customer communications for a world class statement processor. The position requires an individual who is production and quality focused and who is capable of working in a high volume and demanding continuous production environment. Associates will be exposed to 5S and Lean Principles and will be expected to comply and exhibit behaviors consistent with 5S and Lean. The individual must be a self-starter, able to be cross-trained on multiple pieces of equipment (high speed and low speed), a team player, organized, and results oriented with exceptional work habits. Physical stamina, flexibility in work schedule, and decision-making ability are also required. Position requires compliance with all department policies and safety regulations. This position will work under the direct supervision of the shift leader(s).

Job Description:

This job is responsible for operating insertion and printing equipment at a basic proficiency level for processing customer correspondence mailings. Key responsibilities include being production and quality focused in alignment with 5S Lean methodology and working in a high volume and demanding physical production environment. Job expectations include monitoring and executing on production plans by operating high speed manufacturing equipment.

Shift: 2nd shift Monday through Friday 3:00pm to 11:30pm

Responsibilities:

Operates insertion and printing equipment at a basic proficiency level while meeting production and quality standards under supervision
Oversees machine set-up and inspects parts with precision prior to production initiating
Stands for long periods and is able to push/pull/lift up to 50 pounds as required
Executes routine quality inspections of printed and inserted material for accuracy and integrity
Completes paperwork and day-to-day tasks in compliance with all policies, procedures, safety regulations, and 5S principles
Communicates with department peers, supervisors, vendor representatives, and other departments to work effectively in a team environment
Cross-trains on multiple pieces of equipment and in reconcilement functions as required
Become operationally proficient on insertion and printing equipment while meeting basic production and quality standards.
Demonstrate basic knowledge and awareness of 5S and Lean Manufacturing principles.
Consistently model and demonstrate behaviors as required by the Bank of America Spirit – creating and sustaining a culture of both operational and service excellence.
Must be willing and able to be cross-trained on multiple pieces of equipment as required.
Ability to accurately complete machine log, accurately load jobs, understand internal workflow process, interdepartmental dependencies and workflows.
Must demonstrate a basic awareness and understanding of customer privacy policy
Demonstrated strong work ethic, punctuality, attendance, and scheduling flexibility.
Communicate effectively with department peers, supervisors, vendor representatives, and other departments.

Required Qualifications:

Ability to operate insertion and printing equipment at a basic competence level to process customer statements and other customer communications on high speed printers and rendering equipment for mailing through the United States Postal Service
Experience working in a production environment
Able to constantly stand for 8 hours
Able to push/pull/lift up to 50 lbs. as required throughout each shift
Capability to work effectively in a team environment
Orderliness in personal work habits
Demonstrated mechanical aptitude
Ability to write and complete basic data forms associated with production activity
Ability to read, understand, and comply with English language production documents
Ability to comply with basic English language verbal instructions
Basic knowledge of numeric keyboard. Basic PC skills
Demonstrated ability to learn quickly
Demonstrated listening and understanding capabilities and the ability to be cross-trained
Requires an ability to make sound decisions, solve problems, and to exhibit a continuous process improvement orientation
Aptitude to interpret data and take action
Ability to communicate effectively