Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Business Continuity Consultant role is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed.

Join the exciting area of Business Continuity and Operational Resilience! Business Resiliency Testing is a core area within the enterprise control function of Global Operational Resiliency. Resiliency Testing builds and delivers an effective control environment to ensure the continuity and preparedness of the firm to withstand disruptions.

The Business Continuity Testing Consultant is responsible for researching, implementing, and supporting the business recovery and resumption testing processes. This includes building and utilizing in-depth knowledge and business requirements to design and implement solutions to refine and mature the program. Partners with regional and domestic teams to lead and support completion of specific projects that ensure consistency with company strategy, commitments, and goals.

This position will develop and maintain sound relationships with Resiliency Testing, Line of Business partners, and facilitate the setup and business recovery and resumption testing. Provide coordination, support, and follow up on all business testing issues identified during integrated recovery exercises. In addition, this role will learn about other areas of Resiliency Testing through cross-training assignments.

Responsibilities:

• Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan
• Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives
• Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events
• Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements
• Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners

Skills:

• Active Listening
• Adaptability
• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Collaboration
• Continuous Improvement
• Issue Management
• Record Keeping
• Written Communications
• Business Continuity Management
• Data Management
• Data and Trend Analysis
• Policies, Procedures, and Guidelines Management
• Process Simplification

Required Qualifications:

• 5+ years of experience in Business Continuity Management or Information Technology Testing
• Experience in process design, controls, and improvement
• Working knowledge workflow-based tools
• Data analytics and reporting
• Proficient in Microsoft skills (Excel, Word, PowerPoint)
• Strong relationship management and presentation skills
• Attention to detail
• Excellent communication, time management and organization skills
• Ability to work independently and with the team, self-motivated

Desired Qualifications:

• Degree in Emergency Response/Crisis Management/Business Continuity; Business Continuity Certification (BCI or DRII certification), or equivalent in experience
• Experience identifying and developing ways to improve the quality, capability, or efficiency of the testing process
• Prior experience managing technology development environments
• Strong SharePoint administration, development, build out experience
• Building and executing SQL queries

Shift:

1st shift (United States of America)

Hours Per Week:

40