Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Create new and enhance existing Test of Controls (TOC) with automation
• Complete assigned TOC samples within strict deadlines independently
• Perform extensive data analysis and deep dive review for management reporting
• Ability to listen and read native languages to review client documentations and call logs
• Attention to detail, accuracy, and completeness of testing to identify process gaps, exceptions, and process improvement opportunities.
• Support sustainability test for any new and existing audit issues
• Able to develop comprehensive test scripts and provide training to support new test of controls requirements
• Actively identify and early escalation of control deficiencies and gaps to discuss with line management, and initiate control recommendations.
• Proactively review internal LOB procedures, test scripts, results communication and reporting to ensure adherence to APAC GBO enhanced control guidelines.
• Exposed to multiple line of businesses (LOBs) to develop understanding of Bank end-to-end processes and business acumen.
• Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local practices
• Working Hours (9am to 6pm). Some overtime and after-hours work may be required.

Skills:

• Minimum 5 years in Risk management and Quality Assurance experience
• Knowledge of Treasury, Trade, Credit or similar Banking Operations processes is required
• Proven Experience in process automation with VBA Macro
• Capability to perform extensive data analysis and transform to management reporting
• Multilingual (Japan), Fluent in English is a must.
• Bachelor’s Degree or Equivalent experience
• Excellent written and verbal presentation and communication skills
• Excellent project management skills
• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research