This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.

No relocation is offered.

Location: Ft. Worth, TX

Join AT&T and Reimagine the Communications and Technologies That Connect the World

Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create.

Position: Supply Chain Analyst

We are seeking a detail-oriented and analytical Supply Chain Analyst to join our team. The ideal candidate will manage warranty fulfillment, understand materials flow, and be well-versed in mobility warranty programs. This role is crucial in ensuring the efficient operation of our supply chain processes and the seamless fulfillment of insurance-related requirements.

Key Responsibilities:

Warranty Fulfillment Management:

• Oversee the fulfillment process for warranty claims, ensuring timely and accurate delivery of replacement items or repairs.
• Coordinate with warranty providers, customers, and internal teams to manage claims and resolve any issues efficiently.
• Maintain detailed records of all warranty claims and fulfillment activities, executing processes promptly to mitigate inventory stockouts and obsolescence.

Materials Flow Analysis:

• Monitor and analyze the flow of materials related to warranty returns and replacements, identifying bottlenecks and areas for improvement.
• Manage and maintain returns flow ensuring all warranty-specific parameters are properly set for each SKU.
• Develop and implement strategies to optimize inventory levels and reduce lead times associated with warranty parts and replacements.
• Collaborate with procurement, logistics, and warehouse teams to ensure efficient handling and storage of warranty-related materials.

Supply Chain Coordination:

• Work closely with suppliers, vendors, and internal departments to ensure smooth and efficient warranty supply chain operations.
• Develop and maintain relationships with key suppliers and vendors, negotiating terms and conditions favorable to warranty operations.
• Ensure all supply chain activities support the company’s strategic goals related to warranty service and customer satisfaction.

Data Analysis and Reporting:

• Collect and analyze data related to warranty claims, supply chain performance, and inventory management.
• Prepare detailed reports and presentations for senior management, highlighting key metrics and opportunities for improvement in warranty processes.
• Use data-driven insights to support decision-making and strategic planning specific to warranty fulfillment and supply chain activities.

Process Improvement:

• Identify opportunities for process improvements within warranty fulfillment and supply chain operations.
• Implement best practices and innovative solutions to enhance efficiency, reduce costs, and improve customer satisfaction in warranty service delivery.
• Lead and participate in cross-functional projects to drive continuous improvement initiatives focused on warranty operations.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Minimum of 3-5 years of experience in supply chain analysis, insurance fulfillment, or a related area.
• Strong understanding of materials flow and inventory management principles.
• Experience with mobility insurance programs and knowledge of industry standards and regulations.
• Proficient in data analysis tools and software (e.g., Excel, SQL, ERP systems).
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Preferred Qualifications:

• Professional certification in supply chain management (e.g., APICS, CSCMP).
• Experience with supply chain management software (e.g., SAP, Oracle).
• Familiarity with data visualization tools (e.g., Tableau, Power BI).

Compensation & Benefits

Our Lead Logistics Analyst earns between $106,100.00 - $159,100.00 annually. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Beyond salary, AT&T offers many amazing rewards, including:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 vacation days each year plus 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local law requirements (unprotected)
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, internet (and fiber where available), and phone services

Why Join Us?

A career with AT&T, a global leader in communications and technology, comes with big rewards. You’ll lead transformation surrounded by trailblazing industry leaders and be empowered to go above and beyond. Whether through company-sponsored initiatives or connecting through employee groups, you’ll make a difference in the lives of millions.

With AT&T, you’ll be part of something greater, do incredible things, and be rewarded with a chance to change the world.

Equal Opportunity Statement

AT&T will consider for employment qualified applicants consistent with federal, State, and local laws.

Ready to Join?

Apply today.