Job Overview

Job Description:

THIS POSITION IS BASED IN DALLAS OR ATLANTA ONLY - NO RELOCATION.

Overall Purpose: This position is an integral part of the AT&T Talent Acquisition Operational Excellence (OpEx) Team providing end to end support for all AT&T hiring from process, policy, procedures, global compliance and adjudication, to onboarding and pre-employment compliance, training, communications and robust operational support for a vast amount of unique systems, audits, escalation channels and specialized processes for both management and non-management hiring. Responsible for the identification, analysis, development, and documentation of process improvements, methods, and procedures and or quality standards. Performs project or program management work focused on internal AT&T projects or programs. Typically manages these projects/programs from initiation through delivery.

Key Roles and Responsibilities:

• Consults with leadership on process management and improvement. Identifies and makes recommendations for process improvements.
• Position develops metrics that provide data for process measurement and identifying indicators for future improvement opportunities.
• Collects data and recommends solutions to root causes of problems. Identifies and evaluates performance against process requirements and aligns improvement to performance shortfalls.
• Conducts testing of Workday functionality to ensure features are working as designed prior to being released in production
• Deliver presentations and training courses to a diverse population of people on related topics.
• Surveys, analyzes, and develops best practices for techniques and processes.
• Designs and facilitates the programs related to total quality plans.
• Establishes procedures and techniques for control of quality standards and confers with partners to define and resolve product quality problems.
• Identifies which methods and processes are inhibiting effectiveness in the operation.
• Counsels other on the development of policies, procedures, systems, forms, and reports for a department to support active business initiatives.
• Defines process flows, business rules, and user requirements.
• Facilitates moderately complex organizational process improvement activities.
• Writes, rewrites and or edits documents such as procedure manuals, user manuals, operational specifications, and related publications to communicate clearly and effectively specifications and instructions to a wide range of audiences.
• Conducts end to end project management of multiple large projects and may also manage sub-components of a large program.
• Leads cross functional teams to complete projects or program deliverables within allotted timeline and budget.
• Identifies key internal/external stakeholders necessary for project completion and develops overall strategy for executive of high value projects/program.
• Defines project/program scope and objectives, guides activities of a project/program team including delegating tasks to team members, identifies resources, and establishes master timeline for deliverables.
• Conducts project/program meetings and is responsible for project/program tracking and analysis.
• Communicates to client/vendors/leadership.

Skills/Experience:

• 5- 8 years Talent Acquisition experience supporting the High Volume, Professional, College, and/or international space.
• Workday Recruiting experience.
• Project Management (leading projects, managing timelines, etc)
• Strong Excel experience
• Ability to create strong presentations and deliver to diverse stakeholders
• Excellent writing skills

Weekly Hours:

40

Time Type:

Regular

Location:

USA:GA:Alpharetta / 300 North Point Pkwy - Dat (owned):300 North Point Pkwy

Salary Range:

$94,300.00 - $158,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-32220-1 Date posted 08/28/2024